Writing
Evidence, not frequency.
Articles on AI-native operations, design leadership, and building capability at scale — written from inside a real institution, not a thought-leadership calendar.
Published
You Can Just Do Things
AI collapsed the barrier between having an idea and building it. A designer's field report on five moves that actually worked.
Read
The Reinvention Gap
74% of AI value goes to 20% of organisations. The difference isn't better models — it's redesigning the work.
Read
AI Won't Fix a Broken Process
If your service is broken, AI will just break it faster. Don't pave the cow-path — redraw the map.
ReadForthcoming
Strategy · AI · Org Design
Pilot Purgatory
Why 2/3 of organisations start AI pilots and fewer than 10% ship. The bottleneck isn't technology.
Knowledge Systems · AI
From Capture to Synthesis
Most 'second brains' are graveyards. How to turn 739 meetings into strategic intelligence.
Careers · AI · Leadership
Design Leader Who Codes
The highest-leverage people span design, engineering, and strategy. Why the generalist is back.
Communication · Automation · AI
The 70/80 Rule
70-80% of automation is clear communication. Managing AI is a communication skill, not a coding skill.
These articles are what I help leaders figure out
60 minutes. A specific challenge. Leave with a framework, a tool, or a decision — not a list of book recommendations.
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